At SKN PULSE Social, we begin with an introduction to your own account manager. The account manager will be responsible for ensuring graphic designs, content, etc are available to be published.
WE STUDY, CREATE THEN BUILD
Once, we grasp the business concept, we create a customized brand kit that shows you just how we’ll represent you online. An action plan would be developed to establish the brand further.
POLISHING YOUR BRAND
With a plan in place, your team sets you up on all the social media platforms your customers use day to day, such as Facebook and Instagram. Photos and logos will be updated so as to keep your business looking fresh and current.
Creating a voice and tone takes skill and time, both of which your writer has on hand. They’ll not only write your posts, emails and tweets, they’ll monitor engagement to determine what works and what doesn’t. By putting out a variety of content throughout the week, they keep you at the forefront of your follower’s minds and drive customers to your doorstep.
We check sites like Google, Facebook and Instagram to ensure all incoming reviews are answered swiftly and authentically. By working hard to defend your business against unfair criticism, we can earn second chances with tough one-star reviewers and ensure that even glowing reviews are met with the appreciation they deserve.
STAY IN THE LOOP WITH REAL-TIME UPDATES
SKN PULSE SOCIAL forwards a preview of content to be shared so you can review and approve our work before it goes out. Your Account Manager also keeps you up to speed on your growth with regular check-ins and performance reports.